headsunder.com  |  Last updated: 23 June 2026

Heads Under ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit headsunder.com (the "Website"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Website.

We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein.

1. Information We Collect

We may collect the following personal information when you use our enquiry form or otherwise interact with the Website:

• Name
• Email address
• Any other information you voluntarily provide in your enquiry message

We do not collect sensitive information (as defined under the Privacy Act) unless you choose to include it in your enquiry message.

2. How We Collect Your Information

We collect personal information directly from you when you complete and submit an enquiry form on the Website, powered by Webflow Forms, or contact us by any other means.

We also collect certain technical information automatically when you visit the Website through Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyse how visitors use the Website. The information generated (including your IP address) is transmitted to and stored by Google on servers which may be located outside Australia. Google may use this information to evaluate your use of the Website and compile reports on Website activity. For more information, see Google’s Privacy Policy at policies.google.com/privacy.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiry and communicate with you
• To provide information about our services
• To improve the Website and our services
• To comply with our legal obligations
• For any other purpose you consent to at the time of collection

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Webflow, Inc.: Our Website is built and hosted on Webflow. Enquiry form submissions are processed and stored by Webflow on our behalf. Webflow is headquartered in the United States. For more information, see Webflow’s Privacy Policy at webflow.com/legal/privacy.
• Google LLC: We use Google Analytics to analyse Website traffic. Data collected through Google Analytics may be stored on servers outside Australia. For more information, see Google’s Privacy Policy at policies.google.com/privacy.
• Legal requirements: We may disclose your information where required by law, regulation, or legal process, or to protect the rights, property, or safety of Heads Under, our clients, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cross-Border Disclosure

Some of our service providers, including Webflow, Inc. and Google LLC, are located in the United States and may store or process your personal information on servers outside Australia. Where we disclose your personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a manner consistent with the Australian Privacy Principles.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Your Information

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When your information is no longer required, we will take reasonable steps to destroy or de-identify it.

8. Your Rights and Access

Under the Australian Privacy Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or out-of-date information

To exercise any of these rights, please contact us at hello@headsunder.com. We will respond to your request within a reasonable timeframe.

9. Cookies and Tracking Technologies

The Website uses Google Analytics, which places cookies on your device to help us understand how visitors interact with the Website. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or to alert you when cookies are being sent; however, some features of the Website may not function properly as a result.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact us at:

Heads Under

Email: hello@headsunder.com

Website: headsunder.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

This Privacy Policy was prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

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